I've had almost all great experiences with this phone & service. I sometimes have an "echo" when talking but that is random and I haven't figured out if it is the phone, building or what is causing it. I seem to be the only one that can hear it. The person I'm talking to does not. And it's faint so not a large problem.

However over all I'm happy with the phone & the service. I no longer have a land line and use cell phone only.