Dell is known for it's reliability. It's costumer service is very professional. But this space-saving slim-line computer is not what you want. I've had mine for a few years and it's given me trouble after trouble. Its fan runs very loudly and almost constantly. I've had the hard drive crash, the audio go out, the motherboard replaced and the power supply replaced. Do yourself a favor and go with the normal-sized computer chassis. I think the build-up of heat in this one is nothing but bad news.