my grandma bought this vaccuum and i helped her put it together-wich was easy. then i tried to figure out how to empty it-not so easy-i had to refer to the directions *ugh* then when i used it (she had just vaccuumed with her old vaccuum so we could see just how good this new one was) and it picked up so much dust and dog hair i couldnt believe it! it works great! she loves it, the only down-falls are that its pretty heavy and it doesnt glide across carpet so well, it takes a bit of effort o push it, it blows out hot air from the side wich sucks cuz your already gonna get sweaty from pushin this...read full review »