a PC User, Every day computer user, always online
I was very happy with the deal I got when I purchased this printer until the second ink changing. The printer heads in this series are deafaulty. I had to spend two hours on the phone with customer service for them to send me a new print head. The printer was printing ink at all. Finally I recieved the new one and installed it. My printer worked until the 3rd ink changing and now it's not printing at all and my ink is brand new. Its so fustrating and upsetting. When it does work its amazing on using little ink and the pictures are beautiful.