I was simply stating my overall experience with this company. I did business with them one time, and one time only. I simply gave my opinion of the service, or lack thereof, that I received.
If you've read any of my other reviews, most are positive.
People who are relying on this site for opinions, need to look at the overall opinions of all of the reviewers and not make a decision based on only one person's review. After all, this is not Consumer Reports.