I've had this iron for about 3 years now. My hair is on the thicker side, in healthy condition, and long. My hair is wavy, and can hold a curl or be straightened without much coaxing, so I'm lucky in that respect. I have to say I'm surprised by some of the negative reviews this product is getting. I think it's amazing and I fell in love when I first got it, for about twice as much from a retail store! I think part of the problem might be lack of product/over-styling that might be contributing to damage. My hairstylist recommended Chi to me.

I don't straighten my hair every day; I would say I use...