a comparison shopper, expecting good, fair service, budget conscious, married
Although not the cheapest choice, my selection of a Kenmore Gas Range was partly based on the reputation of reliability and good service. Unfortunately, I received neither. After a grease spill, despite very careful clean-up the range caught fire internally. The so-called "sealed units" apparently aren't so well sealed as to keep out a simple spill that would be a normal cooking experience. Since the fire started the next day, when we were baking something in the oven, we did not even associate the fire with the previous day's cooking. Fortunately we did not set the oven timer and leave,...
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