felixfNewark, NJ

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    Member since
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    felixf's Reviews

    Budget Rental Car

    Budget Rental Car
    1 star rating
    Budget Car Rental in Israel - Surreal Customer Service
    family traveler, business traveler

    MAY
    14
    2008
    On April 29, 2008 we returned to Canada from a wonderful three week holiday in Israel. Our holiday was only marred by Budget s surreal response when our rental car broke down 25 minutes outside Jerusalem. What follows is a story of inconceivably bad customer service which left us stranded on the road for 6 hours, ruined our plans for our last day of our trip and left us frustrated and angry.

    My wife, my youngest son and I had stopped at the Almog Junction for a cup of coffee shortly after 2pm on our way back from the Dead Sea. When we got back in the car it would not start. There had been no prior...     read full review »

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    business traveler, family traveler
    1 member whose contributions I like and trust.
    Jolie
    Chicago, IL

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