family traveler, business traveler
On April 29, 2008 we returned to Canada from a wonderful three week holiday in Israel. Our holiday was only marred by Budget s surreal response when our rental car broke down 25 minutes outside Jerusalem. What follows is a story of inconceivably bad customer service which left us stranded on the road for 6 hours, ruined our plans for our last day of our trip and left us frustrated and angry.
My wife, my youngest son and I had stopped at the Almog Junction for a cup of coffee shortly after 2pm on our way back from the Dead Sea. When we got back in the car it would not start. There had been no prior...
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