I purchased this phone prior to its release, based on the ads. I paid $500.00 for this device from Sprint. I loved the look, it is sleek and modern but that is where it ends. The phone doesn't have a camera and no sound. You have to purchase additional software in order to hear and see actual feed from websites. Based on the price and the reputation of RIM/Blackberry, I expected more especially being that this device debuted about the time as the I-Phone.