I usually rent from Hertz where I have Gold # 1 status, but found that a recent rental in West Palm Beach, FL, was half the price if I went to Alamo.
I needed a car which would take two large suitcases and two small ones, and the Alamo website advised me that an intermediate Pontiac would fit my bill so I reserved it.
When I arrived at the airport counter, I was given a very hard sell to upgrade to a SUV. I was told that I wasn't guaranteed a Pontiac -- just a "similar" car and that what was available may not handle my luggage.
That was untrue. I was given my choice of four cars (none of them...
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