I bought this computer a few years ago as my first Dell expecting them to be reliable computers. Little did I know how much money I would waste on this "affordable" laptop. I bought the "in-home" warranty option thinking that they would come if the phone support couldn't fix my problem. This never happened. They ended up only coming to install hardware, but not even touch the software. I still don't understand why they would charge for this service since only their technicians can perform such repairs without voiding the warranty. The computer itself was slow and ugly. It looked like a plastic...