This vacumn is the most fabulous thing that has ever happened to me. We have two indoor pets at my house and it picks up all the pet hair on every floor surface iny my house, carpet or tile. I will never buy another type of vacumn after owning a Dyson. I would recommend them to anyone with children and pets they leave a lot of debris behind on your floors. I bought the vacumn several years ago, I wanna say about three years ago, and havent had a single problem with it. It is kinda pricy, but it makes up for it in quality. You never have to have it repaired and you never have to buy bags for it....