We finally scraped enough to pay off our mortgage.   I called for instructions, they gave me the payoff amount and wiring instructions, so I wired the funds.   They wouldn't apply the funds to my account for over a week, and refused to send a deed release untill I paid extra interest plus a document processing fee which is not in the loan terms.  

I made several phone calls to resolve the extra interest payment they wanted, and here is the really strange part, each person would give me a different figure on what they wanted me to pay, to finalize.    Most of the figures were around 1.5...