I'll be honest, I bought the Everex StepNote because it was cheap.  It was my first laptop computer and saw no need to be extravagant.  I've also never bought a computer brand new from the store before.  When I got home and started this laptop up, imagine my surprise to find no Microsoft Word!  Right away I felt ripped off.  We worked our way through that and also learning how to use Vista, which I think the world is better off without.  Immediately, we found out we had to buy more memory.  It wouldn't download one game or c.d.  It was costing me extra money in after market items.  So...