I recently received my Garmin-nuvi as my choice for a service award for 20 years at work. I used it yesterday for the first time and loved it. I had taken written directions with me as well and when the Garmin told me to turn and the written directions said something differently I followed them and I got lost. Had I turned when the Garmin told me to I would have arrived at my destination about 15 minutes sooner. I am really going to enjoy using my Garmin-nubi.