cle2708000's Profile

cle270800034207

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Member since: November 2007
Lifetime Points: 2,700
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Reviews: 3
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cle2708000's Reviews

Apple - iPod Photo (60 GB) MP3 Player

Poor Customer Services

pc-user, long-time computer user, budget-conscious, Every day computer user, value conscious, expecting good, fair service

NOV

2007

I was told that Apple has good customer services from many people, until I had to experienced it on my own. I bought the ipod 60g and requested for it to be engraved and I also paid for the 2 day shipping. It turn out 4 days later, the product still hasn't arrived to me and so I called and ask the why. They told me it was their mistake and that they will take the 2 days shipping rate off of my statement and give me a $50 incentive to their store because it was their mistake. I also asked for my full amount to be refunded and i'll send the item back since I won't be in the country to received... review »