Boy oh boy what a waste of a 800 number I was on hold for 1 hr and a half on Fri , Sat &  Sun. You see my Mother received her flowers on Thursday and the roses that were red were all but dead! The florist they contracted out with didn't bother to put any ferns or babys breath...Oh and they were half dead. Did I say that already? They pulled away the pedals so it looked like it was a young bud...oh but I beg to differ. So I quickly called the 800(going no where) number and never got any answer. I then sent an email ( like they request you do) and lets pretend we don't know what happened...Ahhhhhhhh...