ok, for the longest time pantene pro-v has been my # shampoo n conditioner.I noticed my hair was soft but a bit dry all the time.then when i went and got my hair done,she told me that pantene leaves a wax build-up that dries your hair up.she said that i should switch to garnier fructis and i did.my suggestion y'all hear me out on this.a professional hairstylist should know.and it has helped since i switched :)