After getting a new car and working on it the first time i noticed that things were bent and some parts replaced like it had been in an accident so i pulled up a carfax report. The report was not accurate at all and that made me kind of mad because i had just paid all this money for it (For an individual, instead of a garage or dealer who gets them in bulk ,its not cheap). But when i complained that the information wasn't correct they did give me my money back so that was one plus.