We received an automated phone call the Friday before Thanksgiving about suspicious activity on our account. We returned the call to the Fraud Department and went over the statement item by item. There were approximately 25 charges in one day that were not ours. B of A had identified the suspicious activity and denied charges to stop usage of our card number. Our account was closed and new cards issued within 2 days. We couldn't have asked for better service.

We have our "best guess" where the charges originated. We had made an online purchase just 1 day prior to the fraudulent charges. So, multiple...