I bought my washer at a scratch and dent sale place off ebay - PUMA industries. My washer has been great, I am in a condo with hot water issues, so I have installed a electric 4 gallon water heater (ariston) to provide hot water to my sink, dishwasher, and my washing machine. With the Frigidaire Gallery washer using so much less water, 4 gallons of hot water is enough to wash clothes, and since it uses so much less water I am able to discharge the waste water to the kitchen sink, instead of having a "permanent" hook up in my condo. Of course, I use 7th Generation liquid laundry detergent, so nothing...