On a recent trip to Florida, I reserved an "economy" car for a long weekend.  Upon arrival I was cheerfully greeted and as they did not have an economy car on the lot, they offered a free upgrade to a Mitsubishi Eclipse Spyder convertible - I was impressed !!  After renting the vehicle and upon my return, they utilized the coupon I had as well and what a great deal for a great car !!  The employees were very professional and courteous - highly recommend this company!!