| December 2007 | 1 | 1 |
| 1 | 0 | 1 |
I tend to give the benefit of the doubt more oftentimes than not.
When my HP notebook required service (it's under warranty), I called the technical support center. I wasn't surprised when I learned it was in India. This is not a big problem for me.
The problems arose when I asked them to ship me the empty box to send my computer in for service. They wanted to send it to my home. I told them I worked during the day so they should send it to my office. I was speaking to a customer service rep online in a chat-situation, so I typed my work address for them. And then I waited. I waited...
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