I tend to give the benefit of the doubt more oftentimes than not. —  When my HP notebook required service (it's under warranty), I called the technical support center.  I wasn't surprised when I learned it was in India.  This is not a big problem for me. —  The problems arose when I asked them to ship me the empty box to send my computer in for service.  They wanted to send it to my home.  I told them I worked during the day so they should send it to my office.  I was speaking to a customer service rep online in a chat-situation, so I typed my… read full review »