I had another brand name computer before my Dell and I was allways having trouble with it . When it came time to update, I went with this one. They are very good with helping out if I have any questions. It has a lot of useful features. I am not a pro, but over time and with practice I have learned how to use a lot of the features. One is down loading pictures from my digital camera onto the computer. Makes it easy to send to friends or I have a couple of websites that I order prints from. It is a lot cheaper than taking them to walmart except they do charge postage/ handling fee. ...review »