I just purchased an Inspiron 1720 Laptop from Dell.Com.  It's my first laptop, so I'm new to what they entail and need.  I've been pricing systems for years, and finally found the best deal I could find within my budget.  I made my purchase through the Member Purchase Program, but compared prices with the Home Purchase plan also (the one that's available to everyone).  I found many descrepancies in hardware choices and prices for the same system/same upgrades.  I had several questions and wanted to communicate with Dell via their Live Chat feature.  Under the MPP, I was never able to connect. ...