ShawnChen's Profile - Viewpoints

ShawnChenDanville, CA

Profile | Reviews | Friends & Fans

Member since: October 2008
Lifetime Points: 2,320
Discussion Posts: 0

Reviews: 1
Review reads: 1,407
Helpful votes: 2

Friends: 1
Fans: 1

ShawnChen's Reviews

Budget Rental Car

Bad Service, Lies

family traveler

OCT

2008

I book my one week minivan via hotwire with Budget rental car. When I arrive at the counter, The female manager won't call me to the counter, she is on personal phone call,which I can hear everything she said. I wait for 10 min, the 2nd person shows behind me.We ask her, can someone help us? She was burst into attitude, and told us,"just wait,she has problems with the work schedule". Finally after 25 min, she check my reservation, and told me I have to get a free upgrade to a big SUV. I told her I just want my reserved minivan. She claim nothing available, but I saw so many in the parking lot,why?... read full review »