I am trying to refinance my house & one of the places my information was sent was Beneficial. I had agreed to meet with the representative who contacted me from the Bremerton, WA store but in the meatime I got this "good faith estimate" in the mail. It showed a higher interest rate & payment than I have now. When I spoke with Chris today he tells me that he can't help me. So I ask what the sheet was that was mailed to me was about if I wasn't going to get a loan. He says it's a good faith estimate. I say yeah but if it doesn't mean anything then you shouldn't send it. He says he didn't...review »