We have had Mercury Auto Insurance for years.  We have shopped around many many times and Mercury always comes out number one.  They also have been there when we have needed them.

We have had two claims with them on accidents that were not of any fault of ours and they handled the entire situation very professionally and easily.  They stay in communication, they don't shy away from the questions and even one claim had to do with the other party not having insurance and they took care of that for us as well.  We have never been penalized for any of the claims.

The fact remains, its nice to know...