I reciever an automated call Fromm CCO Mortgage stating I had not made my monthly payment. When connected with a customer service rep, I told her I had attempted to make my online payment on Friday, however the system stated it was down and I should try again later. I logged in on Saturday and made the payment, which was actually the due date. I printed out the verification. The rep proceeded to tell me they had no record of my being online either day, inferring that I was lying. I faxed the verifcation to them and they stated it wasen't a conformation. Still it was proof that I was online on...
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