I've had two Bosch dishwashers in the last 3 months; the dealer replaced the first one. Both became non-functional within two weeks, when the latch wouldn't work. Customer service was useless; despite the warrantee, I was told it couldn't be serviced for three weeks. My ten-year old Bosch still works great. The new ones are complete junk and the company does not support the customer. I'd never buy one of their products again.