At the beginning of last July I tried to redeem 50,000 points for a $500 check. it sais on the BOA website that the check will be mailed within 14 business days. well, here it is almost 5 months later and several useless talks with customer service and still no check. I love that if you’re a day late on a cc payment you get a charge but BOA can just not pay what they owe and there’s really not much the customer can do about it other than stop using there products.