Community Tire and Automotive Services on north 32d street in Phoenix has the customer service aspect of business mastered. They schedule appointments and keep to the time. If something interferes with their schedule, they are prompt to notify you. I have nothing bad to say about them - they expain things to you, they are involved in community  activities, they are courteous and conscientious of your time and they answer questions -- honestly. They have received awards from BBB for their level of service.

I really like the on-line scheduling. In addition, they have an e-mail that arrives monthly...