I have problems with paper jams - or mulitiple sheets being fed. Also when I scan something I want to email, I need to put the scan into a file before I can email it., which discourages adding pictures to emails. Previously I had a scanner seperate from a printer (both HP). I replaced them with an "HP C4180 all in one" as it was less expensive. Took up less room, but may not have been a good choice.