I have an IRA and a Roth IRA with Fidelity.
I am very frustrated with their website. It is - by far - the most difficult website to use, out of all of the financial institutions I have worked with. Either their IT department is totally incompetent, or they make things confusing and slow because they think they can make more money that way. Either way, I'm looking forward to yanking my money out of Fidelity.