So I odered a bouquet from the location in NYC on 7th ave. It was to be delivered on Valentines day. Valentines day came and went and no delivery was even attempted. I tried calling the store several times throughout the day, and I kept getting an odd busy signal. I say odd because its the kind of busy signal you get when a phone has been placed off the hook. I contacted their headquarters to complain. The rep told me that within 3 hours, she's received 16 complaints agains this location for the same reason and that she has not been able to get in touch with the store as well.

Today is saturday...