WELL I PURCHASED THE INSTINT WHEN IT FIRST CAME OUT IN THE SPRINT STORES I WASNT TO SURE THAT I WOULD LIKE THE PHONE BUT THE FEATURES THAT WAS OFFERED ON THE PHONE SUCH AS THE ABILITY TO DOWNLOAD MUSIC AS WELL AS WATCH MOVIES VIA THEATRE OR EVEN BY PURCHASING THEM OFFLINE THE ACCESS OF CHECK THE VOICEMAIL BOX BY THE PRESSING OF ONE BUTTON NOW DONT GET ME WRONG ITS A NICE DEVICE TO HAVE UNTIL SOMETHING NEW IS ABLE TO TAKE THE PLACE OF THE PHONE AFTER A WHILE OF HAVING THE PHONE WITHOUT IN TECHNICAL DIFFICULTIES OR DROPPING THE PHONE BY CARELESS ACTIONS THE PHONE BEGIN TO FREEZE UP DURING MOVIES...