Marsupial's Profile - Viewpoints

MarsupialPortland, OR

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Member since: February 2008
Lifetime Points: 2,705
Discussion Posts: 0

Reviews: 1
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Helpful votes: 14

Friends: 1
Fans: 1

Marsupial's Reviews

Hart West Financial

Terrible customer service and overall unpleasant experience.

practical

FEB

2008

Hart West started out too good to be true. They had great rates, low fees, and the first customer service person that I dealt with was very informative and helped me out with all of my questions. She answered my emails and took my phone calls. However, during the course of the loan, my file was transferred to two other people who were less than helpful and the last person was just rude and refused my calls.

We have outstanding credit, we had a huge downpayment and plenty of time to close on the loan so in theory, this should have gone pretty smooth. Instead, Hart West was unable to provide me with... read full review »