I got a Presidian 5.8 GHz Cordless Analog Phone Bundle from Radio Shack in Elyria, Ohio (do not go there, bad merchandise and rude manager "Kellie", who tries to deny refunds when the Service Plan clearly says that if you take the items back, you are entitled to either refund, replacement, or a gift card in store.) and it has no mute button and does not hold calls (drops after anywhere from 50 seconds-1 minute 5 seconds). It looks good, but it is not worth the $39.99 you pay for it. I do not recommend this item at all to anyone if you like working phones