LunaVenusCumming, GA

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    November 2008
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    LunaVenus's Reviews

    Dell Inspiron 1525 Laptop

    Dell Inspiron 1525 Laptop
    1 star rating
    Worst Customer Service! Will never purchase a Dell again!
    always online

    NOV
    17
    2008
    This is my first Dell I heard their customer service was lacking and that they were working on improving it!

    I purchased this laptop 9 months ago! The DVD burner broke after burning 3 DVD'd during that time! They sent me a replacement part and without informing me are requiring that I return it within 15 days or contact them and let them know the broken part will be returned later. I am currently out of town and called to inform them the broken part would be returned when I got back in town.

    If this is an improvement in Customer Service then I would hate too see what it was before! I spoke to 4 different...     read full review »

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    Bryan-Carey wrote on Nov 17, 2008

    Hi, and welcome to Viewpoints! It is great to have you as a new member of our growing community :)

    always online
    1 member whose contributions I like and trust.
    Jolie
    Chicago, IL

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