Their product has no issues, but the business does.  They need to inform purchasers that this item is not suitable for purchase as a gift.  I was well within the recommended size medium (my sister-in-law even called to verify that size would be appropiate), but I definitely needed a small.  Even exchanges for a different size are not allowed, and heaven forbid, if the item was on sale as mine was, it costs over $25 to complete the exchange, for a total price of over $80 for a single sling (even though I live down the street from their building).  This, as most people and businesses would see...