The Tobi Steamer seems like a great product, as do most, when demonstrated on televsion.  However, customer service is poorly trained, argumentative and unresponsive to questions, concerns, emails and phone calls.

 The handle gets incredibly hot and forces me to stop my steaming because it burns my hands.  Sleeve creases are easy enough to do but steaming the bottom edge of  a garment is nearly impossible without burning your hands.

I did not receive the complete order and have emailed the company, once again, to no response.  I dread having to make another phone call.  Definitely would not...