I've been a US Bank customer for more than 6 years now. The reason I became a customer was because I was going away to college and needed a bank that was convenient both at home and at school. This convenience factor has also been the reason that I have stayed a customer - the only reason. I am now in the process of closing my bank account there and moving to another bank that actually cares about my business.
US Bank advertises that they offer "5-star" service and they really try to get to know you. I've seen very little of that in all my contact with them. Any time that I have had...review »