The one sentence title comes from our family experience with Schwab.

I have had only positive experiences with Schwab.

They are professional and courteous and always treat people right even if they don't have a lot of money. I think Schwab has a huge potential among lower income people who would not usually think of investing. My own encounters with them are proof of this.

There is a family story about Schwab that shows just how good our experience has been:

We are a blue collar family and my mother wanted to open an IRA. She expected to be treated poorly and was nervous about the whole process....