We were going on vacation and had vehicle trouble 60 mile from home. We called AAA and they towed us to Goodyear AZ and suggested Hertz for a rental car company. AAA connected me to Hertz and I explained I had 3 adults and two dogs with me and I needed a larger vehicle. Hertz reserved a Monte Carlo "or similar" vehicle. Hertz came and picked me up from the repair shop in a very dirty pickup truck, took me back to their office so I could get a vehicle and sign the paperwork. They offered me a Nissan Altima; which seemed very small. They also offered me a Nissan Pathfinder or the Ford crewcab truck...