HSLBuffalo, NY

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    HSL's Reviews

    Hewlett Packard Pavilion DV9000Z 17" Screen Laptop

    Hewlett Packard Pavilion DV9000Z 17" Screen Laptop
    2 star rating
    think twice about Hp because customer service is awful!
    Every day computer user

    APR
    22
    2008
    Hp laptops are ok for the money you pay for... but one of the things you want to think about when purchasing computer is customer service, particular in the repair department and Hp is awful. My laptops stopped working for no reason within 8 mths of use and when i sent it in for repair it took more THREE WEEKS! When I called to ask about it, they couldn't tell me what was wrong with it. They just said that they waiting for parts to come in and when I asked to speak with the manager, they hung up on me, twice! and even the manager was not helpful in telling me what's wrong and why it's taking so... read full review »

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