Okay heres the deal.  I bought a queen sized Englander mattress on a recommendation from a friend, who has had hers for many years and still loves it. Mine is a piece of garbage, it sags so badly that I rolled into the middle of the bed. 

So of course I complained to the store I purchased it from two days after I purchsed it. Guess what they refused to take it back. They pointed to a sign that said no returns to the store, mattresses must be return to the manufacture. Oh Great, now I not only have to pack this beast to ship it to Englander but I have to pay for the shipping out of my own pocket....