"WITH GRANDE COMMUNICATIONS, YOU WONT HAVE TO DO A THING..." HEARD THAT BEFORE... EVERY TIME I CALL TO HAVE THEM FIX SOMETHING I AM ON HOLD FOREVER AND THEY REPEAT THAT OVER AND OVER! AND I HAVENT CALLED JUST ONCE OR TWICE... ITS BEEN AT LEAST TWO TIMES A MONTH FOR THE PAST YEAR AND A HALF!! WHY DONT I SWITCH COMPANYS??? GRANDE LOCKED MY APARTMENT INTO SOME CONTRACT SO YOU CANT GET CABLE IF YOU DONT GO THROUGH GRANDE! I SHOULD HAVE KNOWN IT WAS GOING TO BE BAD FROM THE GET GO... I ORDERED THEM ONLINE WITH FREE INSTALLATION. HAD MY CONFIRMATION AND EVERYTHING. THE GUY CAME TO SET IT...read full review »