GOODGALMunster, IN

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    GOODGAL's Reviews

    Capital One - Platinum Mastercard

    Capital One - Platinum Mastercard
    1 star rating
    an aggressive investor

    FEB
    14
    2009
      We received the new credit card last week and wanted to request an additional card for myself.  We called and gave them the info, etc.  We received the 2nd card.  It didn't need to be verified via phone??  So we used it yesterday for a grocery purchase and then tried for an internet purchase, which was declined!!!
      We called them the following morning and they referred us to the Fraud Dept.  We wanted to know where the incident took place. They would NOT disclose the info without first having my husband fax his Social Security No, Drivers License, Utility Bill, etc. I advised him NOT to...
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