This all in one printer was a grat buy.  I use it to print, fax and scan.  The pictures I have printed have been great quality.  I have had not one problem with it for over 5 years.  The ink lasts a long time as well.  I was able to load the software and get this up and running with litlle work.  You can even check the ink cartridge levels as well.  HP makes a great product.  that is why it is # in the world.  As far as business printers, Ricoh is #1 there.